Manage animal patients, appointments, clinical records, invoicing, staff schedules, and performance metrics.
Fully customizable by veterinary specialty (small animals, exotics, large animals, etc.), with dynamic workflows, custom fields, and permission rules.
Pet owners can book by species, veterinarian, service, or time slot.
Integrated with the vet’s calendar, with automated confirmations via email, SMS, and WhatsApp.
Prevents overbooking and reduces the reception team’s administrative workload.
Access to medical history, test results, vaccines, prescriptions, upcoming appointments, and clinical documents.
Enables rescheduling, cancellations, upload of test results, and personalized notifications.
Fully encrypted and GDPR-compliant.
Manage personal availability, track attendance, access animal medical records, and monitor ongoing treatments.
Vets can view their commissions, fees, and revenue share in real time.
Ideal for multi-vet practices or multi-location clinics.
Organise, access and protect every animal’s data in a single, centralised and secure digital record.
MASTERSOFTWARE® – VET ensures complete visibility and traceability across the entire clinical and administrative history of each animal, whether pet, farm or exotic.
All clinical, administrative, and historical information in one place.
Structured veterinary records with flexible and species-specific templates.
Generate and manage veterinary documents with zero manual effort.
${diagnosis}, ${vet_name}, ${next_visit_date}, ${animal_name}, ${species})Data protection and owner privacy with full traceability and control.
Every animal record connected to all related clinical and administrative workflows.
Built for veterinary groups, franchises, and international operations.
Simplify bookings, optimise your clinic’s schedule, and reduce no-shows with a smart, centralised calendar for veterinary practices.
All vets, services, rooms, and branches in one smart calendar.
Let pet owners book veterinary appointments online in real time.
Reduce no-shows and keep pet owners engaged with automated communications.
Monitor animal appointment flow in real time — from arrival to completion.
Link every appointment to the full animal care journey — from check-in to invoicing.
Issue invoices, track payments, and manage financials from your clinic’s daily workflow — fully integrated and compliant.
Link billing directly to appointments, treatments, and animal records.
Create veterinary invoices fully compliant with Portuguese tax legislation.
Monitor receivables and outstanding balances in real time with full financial control.
Adapt to your veterinary clinic’s payment preferences — in-person and online.
Automate veterinary billing workflows for insurers and corporate accounts.
Track revenue, cash flow, and financial performance with real-time dashboards.
Create medical documents quickly and securely, with full automation and zero manual editing.
Generate standardised veterinary documents tailored to your clinic’s workflow and identity.
Eliminate manual data entry — let the system fill in the details for you.
Secure veterinary documents with legal value and internal validation control.
Organise, track, and access all veterinary documents with complete traceability.
Generate documents in multiple languages when required.
Digitally share veterinary documents with pet owners or external partners — safely and professionally.
Create medical documents quickly and securely, with full automation and zero manual editing.
Track each veterinarian’s clinical and financial activity with real-time visibility.
View the number of consultations, procedures, and billable services performed per vet.
Filter by date range, specialty, location, or service type.
Detailed breakdown of attended, cancelled, and no-show appointments.
Export activity reports for performance reviews, internal audits, or compensation analysis.
Ideal for clinics with multi-vet teams, rotating schedules, or profit-sharing models.
Configure flexible commission models tailored to your veterinary team.
Define commissions by service type, price range, specialty, clinic location, or time slot.
Support for fixed amounts, percentage-based, or tiered commission structures.
Apply differentiated rules for initial consultations, follow-ups, or specific treatments.
Commission values are automatically calculated and updated in real time as activity is logged.
Ideal for clinics with performance incentives, revenue sharing, or freelance veterinary professionals.
Give each veterinarian secure access to their earnings and commission insights.
Personalised dashboard where each doctor can view their updated financial statement.
Secure login with role-based access to ensure privacy and data protection.
View pending, paid, and scheduled earnings at a glance.
Drill down into each consultation, with full details on services provided and associated commission.
Export to PDF or integrate with payroll systems for automated payment processing.
Designed for veterinarians working across locations and complex revenue agreements.
Full support for vets operating in multiple clinics or branches.
Separate performance and commission tracking per clinic or location.
Combine earnings into a unified dashboard or keep them segmented by site.
Manage agreements with shared revenue models between vet and clinic, including flexible splits.
Ideal for franchises, veterinary groups, partnerships, or outsourced professionals.
Gain full control over commission payouts and payment verification.
Reconcile commissions with actual payments received from pet owners or insurers.
Track and validate payment status per doctor, service, and consultation.
Allow manual or automated approval of commission releases, based on verified revenue.
View complete payment status history — from invoice to payout.
Generate payment slips or integrate with the clinic’s payroll process.
Motivate your veterinary team with real data — not assumptions.
Customisable dashboards displaying key performance metrics, such as:
Revenue per hour
Patient retention rate
Appointment volume vs. clinic capacity
Average client rating (optional from feedback forms)
Use KPIs to support performance reviews, define targets, or assign bonuses and incentives.
Promote a data-driven culture across your veterinary team or clinic network.
Manage multiple clinics, locations and medical specialties — all in one unified and intelligent platform.
Manage your entire veterinary network from one centralised platform.
Single secure login to administer all clinics or branches with full operational visibility.
Configure and control user access, settings, and reporting per location.
Oversee multi-location operations with either shared or independent configurations.
Define unified workflows across the network or tailor individual processes per clinic.
Ideal for franchises, clinic groups, or veterinary businesses with multiple sites.
Empower each clinic to operate with its own identity, schedule, and rules.
Define custom opening hours, room availability, and services per location.
Assign staff and calendars by clinic, ensuring local coordination.
Set up independent pricing, document templates, and billing configurations.
Choose between separate dashboards or a combined view for multi-site performance tracking.
Perfect for managing franchises, regional clinics, or international operations with distinct needs.
Tailor workflows, documentation, and clinical logic to each veterinary specialty.
Create dedicated processes and forms for veterinary areas such as orthopaedics, dermatology, cardiology, internal medicine, exotic animals, physiotherapy, and more.
Use specialty-specific templates, medical terminology, and protocols.
Define distinct appointment types, durations, follow-up routines, and care plans per specialty.
Set role-based permissions for multidisciplinary teams — veterinarians, nurses, specialists, and assistants.
Ensure consistency and precision in care delivery across all services.
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Enable continuity of care across clinics, specialties, or veterinary teams.
Allow animal records to be securely shared across clinics or specialties, when authorised.
Maintain complete medical history as patients move between locations or departments.
Control data visibility based on clinic, specialty, or user role.
Easily refer or transfer patients internally, with all documentation, exams, and history attached.
Ideal for veterinary networks offering integrated care, referral systems, or specialist collaboration.
Control visibility and actions across your veterinary team — securely and precisely.
Assign each user to one or multiple clinics, specialties, or departments.
Define permissions based on clinic, specialty, role, or function (e.g., vet, nurse, admin, receptionist).
Restrict access to specific calendars, medical records, or financial reports as needed.
Ensure data security and operational control across the organisation.
Every action is recorded in a full audit trail for traceability and accountability.
Get a complete view of your veterinary network’s performance — globally and locally.
Analyse KPIs and dashboards filtered by clinic, specialty, or department.
Compare performance across units: revenue, appointment volume, client satisfaction, and more.
Break down metrics by location, while maintaining a global performance overview.
Export or connect to Business Intelligence tools for advanced analytics.
Ideal for management teams, strategic decision-making, and investor reporting.
Protect patient data with full legal compliance, encryption and complete audit trails — designed from the ground up for healthcare.
Designed to meet European data protection standards — securely and transparently.
Built-in compliance with the General Data Protection Regulation (GDPR).
Patient (owner) consent management integrated into all clinical and administrative workflows.
Native support for data access, rectification, and deletion requests.
Configurable data retention and anonymisation rules per record type.
Track and register the legal basis for processing different data types (e.g. medical records, identification, billing).
Ensure that each user only sees what they’re authorised to — no more, no less.
End-to-end security — from data storage to communication.
Complete visibility over every action — transparent, traceable, secure.
Safely exchange veterinary data with owners and external entities — with full control.
Reliable, secure, and fully compliant infrastructure for veterinary data.
Connect your clinic to laboratories, billing platforms, national systems, and third-party software — with seamless data flow and full control.
Streamline diagnostics by connecting your clinic directly to veterinary labs.
Configurable to comply with national health regulations and data exchange standards.
Seamlessly connect MASTERSOFTWARE® to your existing digital ecosystem — with no vendor lock-in.
Seamlessly integrate diagnostic imaging into your veterinary workflow.
Collaborate seamlessly with external veterinary partners and service providers.
Collect and share external veterinary documentation — securely and with full structure.
Track, control and optimise your medical inventory with real-time visibility and intelligent stock management.
Track all your clinic’s stock and assets — in real time, from one place.
Manage veterinary stock across rooms, departments, clinics, or mobile units.
Streamline inventory control with automatic updates based on clinical activity.
Stay ahead of shortages and avoid waste — effortlessly.
Streamline restocking and optimise your veterinary procurement process.
Maintain full control over your inventory — and be inspection-ready at all times.
Deliver secure, high-quality virtual consultations fully integrated into your clinic’s workflow.
Offer secure veterinary teleconsultations — without relying on external apps.
Schedule virtual consultations as easily as in-person appointments.
Work efficiently during video consultations — with full access to clinical data.
Easy, secure, and stress-free teleconsultations for pet owners.
Provide all necessary documents remotely — securely and in real time.
Certified, encrypted, and built for veterinary healthcare.
Real-time access to clinical data, appointments, and documents — anywhere, anytime.
All your clinical tools — always with you.
Empower pet owners with secure access and self-service tools.
Instant updates across all devices — always in sync.
Work efficiently in the field — no connection needed.
Streamlined and traceable communication between clinic and pet owner.
Connect your clinic to other platforms — securely and efficiently — without disrupting your workflow.
Custom integrations and real-time data flow — built for flexibility.
Synchronise veterinary financials — no duplication, full traceability.
Connect with official health systems — compliant, secure, and configurable.
Exchange diagnostic results and images securely — fully traceable and integrated.
Secure and automated document management — with external platform integration.
Make smarter decisions with real-time dashboards and data-driven insights tailored to your clinic’s operations.
Monitor your clinic’s performance with live, visual analytics.
Each team member sees only what matters to their work.
Track veterinary care and clinical performance with precision.
Know what’s generating income — and where to optimise.
Compare and manage multiple locations or departments.
Stay informed — even when you’re offline.
Empower patients with real-time access to their clinical data, documents, appointments, and direct communication with your clinic.
Give pet owners secure access to their animal’s full medical history.
Self-service access for booking, rescheduling and cancellation — designed for veterinary care.
Centralised area for veterinary reports, documents, and clinical records.
Direct and secure communication with your veterinary team.
Stay connected and informed — for every pet’s wellbeing.
Total protection and compliance — for every pet and every owner.
Strengthen relationships, boost engagement, and deliver memorable veterinary care.
Reach the right owner, at the right time, with the right message.
Reach the right owner, at the right time, with the right message.
Reach the right owner, at the right time, with the right message.
Reach the right owner, at the right time, with the right message.
Reach the right owner, at the right time, with the right message.
Reach the right owner, at the right time, with the right message.
Built for Today. Ready for the Future.
Masterinsoft® delivers a future-ready technology ecosystem engineered for long-term evolution.
From AI-powered automation to multi-region cloud infrastructure, no-code configurability and industry-grade security, every component is designed to support mission-critical operations across healthcare, laboratories, research, enterprise and tourism.
Below, seven advanced capabilities that define the next generation of digital platforms.
Our platform is built on a next-generation core engineered for intelligent, data-driven operations.
MASTERSOFTWARE® provides a unified, modular and fully extensible architecture that allows organisations to evolve rapidly without technical complexity.
At the foundation, every component is designed to support AI automation, real-time processing, multi-region scalability and no-code configurability, ensuring long-term adaptability as business needs grow.
With an AI-ready foundation, organisations can innovate faster, automate smarter and operate at scale — without ever compromising performance or security.
Our platform is continuously evolving to ensure organisations always stay ahead in a rapidly changing digital landscape.
MASTERINSOFT® delivers seamless updates, structural improvements and feature expansions — all without disrupting operations.
With an upgrade-ready foundation, every component is engineered for stability, long-term maintainability and continuous innovation. Updates are delivered automatically across all modules, ensuring that performance, security and scalability improve over time without technical intervention.
This continuous evolution approach allows organisations to adopt new capabilities instantly, respond faster to market demands and maintain a modern, future-proof digital ecosystem.
Our platform is engineered to scale seamlessly across industries, teams and operational models — from small organisations to large multi-department enterprises.
With modular architecture, dynamic menu expansion and multi-level structural navigation, MASTERSOFTWARE® adapts instantly as your business grows, avoiding the limitations of traditional systems.
Scalability is automatic: add new teams, new modules, new workflows or entire business units without performance loss or complex migrations.
Whether you manage 10 users or 10,000, the system expands effortlessly — maintaining speed, security and operational consistency across all environments.
Our no-code framework empowers teams — technical or non-technical — to build, adapt, and scale complex business processes without writing a single line of code.
Using intelligent visual components, you can create applications, forms, dashboards, workflows, and automations in minutes. Everything is fully configurable with conditional logic, validations, dynamic rules, and native integrations ready to deploy.
The framework is engineered to support mission-critical operations, ensuring scalability, governance, and complete auditability for every change.
Organisations gain full autonomy, reduce development costs, and accelerate innovation with total control.
With MASTERINSOFT®, organisations deploy faster, scale instantly and operate securely in a fully cloud-optimised environment.
Our infrastructure supports multi-region deployments, high-performance workloads, real-time operations and seamless updates — all without service interruption.
The platform is engineered to work natively in cloud ecosystems, enabling automated provisioning, elastic scaling, continuous delivery and zero-downtime deployments.
Your organisation benefits from predictable performance, simplified operations and industry-grade resilience.
Our platform ensures that every operation is protected by enterprise-grade security and complete compliance with international standards.
With centralized policy management, automated rules and real-time monitoring, organisations can guarantee that sensitive data, workflows and user access are always protected — without increasing administrative effort.
Whether you’re managing regulated industries, processing confidential information or operating in multi-region environments, MASTERSOFTWARE® delivers the structure and control needed to achieve full operational trust.
With MASTERINSOFT®, you can operate multiple organisations, business units or customers inside a single platform — securely isolated, fully configurable and without increasing operational complexity.
Our multi-tenant engine provides:
Independent data domains per organisation
Custom workflows, permissions and branding
Secure isolation between tenants
Centralised governance and monitoring
Flexible scalability for large ecosystems
This allows enterprises, groups, franchises and service providers to manage multiple operations in one place — while maintaining strict compliance and full autonomy for each tenant.
Built for Mission-Critical Operations
Designed for healthcare, research, clinical, laboratory and enterprise workflows where reliability, accuracy and compliance are non-negotiable.
True No-Code Autonomy
Teams can build and adapt workflows, forms, automations and data models visually — without developers, scripts or technical barriers.
Modular & Fully Extensible
Start small or scale to multi-site, multi-region ecosystems with unlimited modules — all sharing a unified, secure data model.
Time Saved Through No-Code Configuration
less development effort
Teams build and adapt processes visually, without IT dependency
Continuous Innovation
Monthly feature releases
Our platform evolves faster than traditional software — without breaking your operations.
Built by Engineering Experts
Every component is developed by licensed engineers specialised in software engineering, research technologies and enterprise systems.
At Masterinsoft, we design and build intelligent, secure and fully customizable software solutions powered by our advanced engineering and AI core.
We develop a unified platform that supports healthcare, laboratory operations, veterinary research, enterprise workflows, CRM, BPM, ERP and scientific environments — all within a scalable and high-performance ecosystem.
Our mission is to deliver innovation, reliability and engineering excellence to every organisation we empower.
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Since we operate as a fully remote-first organisation, our teams work across multiple regions while maintaining centralised operations and support.
Head Office – UK
Phone: + 44 20 4577 0206
Regional Office – Portugal
Phone: + 351 221 155 908
Regional Office – USA
Phone: + 1 929 235 1220
For technical assistance, platform configuration or incident reporting, please contact our support team:
email: support(at)masterinsoft.com
For new projects, licensing, partnerships or commercial opportunities, speak with our sales team:
email: sales(at)masterinsoft.com