MASTERSOFTWARE® The Most Complete Digital Solution for Clinic Management – Customizable, Secure, and Fully Integrated

Streamline patient care, appointments, billing, and clinical operations in one intuitive platform built for modern clinics.

Web-Based Clinical Management Platform

Complete control of your clinic’s operations from a single dashboard.

Manage patients, appointments, medical records, billing, staff schedules, and performance metrics.
Fully customizable by medical specialty, with dynamic workflows, custom fields, and permission rules.

Smart Online Booking Engine

Real-time availability for online appointment scheduling.

Patients can book by specialty, professional, service, or time slot.
Integrated with the doctor’s calendar and sends automated confirmations via email, SMS, and WhatsApp.
Avoids overbooking and reduces administrative workload.

Patient App – Secure Personal Health Area

Empower your patients with a full digital experience.

Access medical history, results, prescriptions, upcoming appointments, and documents.
Reschedule or cancel visits, upload exams, and receive personalized notifications.
Fully encrypted and compliant with GDPR.

Doctor’s Portal – Schedule & Financial

Smart tools for healthcare professionals.

Manage personal availability, track attendance, access clinical data, and monitor each patient’s records.
Doctors can view their financials (fees, commissions, revenue share) in real time.
Ideal for multi-clinic or multi-location professionals.

Prescription & Regulatory Compliance

Certified Medical Prescription Software

Digitally prescribe medications and clinical tests in total safety and compliance.

MASTERSOFTWARE® includes a certified module for secure digital prescription, allowing physicians to issue prescriptions directly from the patient’s record — accessible via the doctor’s portal or from within the clinical management dashboard.

Electronic Prescription of Medications

Prescribe single or multiple medications with dosage, duration, and usage instructions.
Integrated medication catalogue with automatic validation.
Direct association with the patient’s medical history and allergies.
Print, send by email, or attach digitally to the patient’s portal.

Prescription of Clinical and Laboratory Tests

Certified & Legally Compliant Medical Software

MASTERSOFTWARE® is officially recognised and authorised under Portuguese health legislation, fully meeting the legal requirements for medical prescription and public health reporting.

Regulatory Certifications and Authorisations:

Authorised under Ordinance no. 126/2018 of May 8
For the electronic prescription of Diagnostic and Therapeutic Complementary Means (MCDT).
Certified for Electronic Medical Prescription (PEM)
Allows the issuing of medication and other healthcare device prescriptions, in accordance with national standards.
Integrated with SINAVE
Fully authorised for automatic communication with national infection surveillance systems related to healthcare-associated infections.

A trusted solution for clinics operating under SNS – Portugal’s National Health Service.
MASTERSOFTWARE® ensures your practice is always aligned with official health regulations, digital health protocols and data security requirements.

Patient Record Management

Organise, access and protect every patient’s data in a single, centralised and secure digital record.

Unified Patient Profile

All clinical, administrative, and historical information in one place.

Centralised patient file with personal details, contact info, clinical history, prescriptions, invoices, and documents.
Structured sections by specialty (e.g., dermatology, general practice, dentistry).
Smart search and filters for quick access to key information.
Patient timeline with full consultation and activity history.

Clinical Notes & Documentation

Document Management & Automation

Sensitive Data & GDPR Compliance

Linked Processes & Sub-records

Multilingual & Multiclinic Support

Medical Appointment Scheduling

Simplify appointment booking, optimise your clinic’s schedule, and reduce no-shows with a smart, integrated scheduling system.

Centralised Multi-Agenda Calendar

All professionals, services, rooms, and locations in one smart calendar.

Visual calendar by day, week, month or custom view.
Colour-coded by doctor, service or clinic area.
Filter by room, specialty, location or appointment type.
Fast drag-and-drop rescheduling.

Smart Online Booking Integration

Automated Reminders & Follow-ups

Real-Time Check-In and Status Tracking

Integration with Medical Records and Billing

Billing & Invoicing

Issue invoices, track payments, and manage financials directly from your clinic’s daily operations — with full legal compliance.

Integrated Medical Billing

Link billing directly to appointments, treatments and patient records.

Automatically generate invoices from completed appointments or services rendered.
Link invoices to the patient file and consultation.
Support for individual, group or recurring services.
Billing by session, package or treatment plan.

Electronic Invoice Generation (SAF-T Compliant)

Payment Tracking and Account Balances

Multiple Payment Methods and Flexibility

Insurance & Third-Party Billing

Financial Reporting and KPIs

Clinical Document Generation

Create medical documents quickly and securely, with full automation and zero manual editing.

Custom Document Templates

Generate standardised documents adapted to your clinic’s reality.

Templates for prescriptions, declarations, referrals, reports, treatment plans, certificates and more.
Include your clinic’s logo, header, and legal footers automatically.
Language and format adapted by specialty or location.
Supports .docx, .pdf and .html generation.

Dynamic Field Automation

Eliminate manual data entry — the system fills in the details for you.

Automatic insertion of variables (e.g., patient name, diagnosis, date, doctor’s name, next appointment).
Custom logic for conditional fields and text blocks.
Compatible with nested fields and linked processes (e.g., appointment, lab result, billing).
Document generation with one click from the patient record.

Digital Signature and Approval Flow

Document Storage and Version Control

Multi-Language Document Support

Secure Distribution and Sharing

Doctor Performance & Commission Tracking

Create medical documents quickly and securely, with full automation and zero manual editing.

Activity Monitoring per Doctor

View each professional’s productivity in real time.

Track number of consultations, procedures, and billable services per period.
Filter by date, specialty, location or service type.
Breakdown of attended, cancelled and no-show appointments.
Exportable activity reports for performance reviews or audits.

Custom Commission Rules

Real-Time Financial Dashboard

Multi-Clinic & Shared Revenue Logic

Payment Reconciliation & Validation

KPIs and Performance Indicators

Multi-Clinic & Multi-Specialty Support

Manage multiple clinics, locations and medical specialties — all in one unified and intelligent platform.

Centralised Control Across All Clinics

Oversee your entire network from a single administration panel.

Unique login to manage all units with full visibility.
Control access, configuration, and reporting per clinic.
Manage multi-location operations with shared or separated settings.
Unified or independent workflows for each unit.

Location-Specific Configuration

Specialty-Based Workflow Customisation

Shared Patient Records

Multi-Level Access & Permissions

Cross-Unit Reporting & BI Integration

GDPR & Data Security

Protect patient data with full legal compliance, encryption and complete audit trails — designed from the ground up for healthcare.

Full GDPR Compliance by Design

Built to meet European data protection laws.

Patient consent management integrated into workflows.
Right to access, rectification and deletion supported natively.
Automated retention and anonymisation rules configurable.
Legal basis registration per data type (e.g. medical, identification, billing).

Role-Based Access & Field-Level Visibility

Encrypted Data at All Levels

Audit Trails and Action History

Secure Sharing and External Access

Infrastructure & Certifications

Designed for the Next Generation of Digital Operations.

Built for Today. Ready for the Future.

Masterinsoft® delivers a future-ready technology ecosystem engineered for long-term evolution.
From AI-powered automation to multi-region cloud infrastructure, no-code configurability and industry-grade security, every component is designed to support mission-critical operations across healthcare, laboratories, research, enterprise and tourism.

Below, seven advanced capabilities that define the next generation of digital platforms.