MASTERSOFTWARE® – Much more than LIMS

Digital Backbone for Modern Laboratories

Streamline your entire lab workflow — from sample registration to certified reporting — with one fully customisable and integrated platform.

Smart & Fully Customisable Sample Lifecycle Management

Complete control over every sample – from intake to certified reporting.

Register, identify and track all samples using QR Code or RFID.
Define custom workflows, statuses and rules for each test type — no coding required.
Automate critical lab processes, ensure full traceability and monitor everything from a single control panel.

Seamless Equipment Automation & IoT Integration

Lab data in real time – no manual input needed.

Connect MASTERSOFTWARE – LIMS directly to spectrophotometers, balances, chromatographs or smart sensors.
Automatically import results, monitor lab conditions (temperature, humidity, pressure) and trigger alerts for deviations.
Reduce errors, increase precision and save valuable time.

End-to-End Traceability & Regulatory Compliance

Security and compliance from sample to certificate.

Every action is recorded and fully auditable — who did what, and when.
Manage reagents, consumables and equipment with expiry alerts and calibration tracking.
Fully compliant with ISO 17025, GMP, FDA 21 CFR Part 11 and GDPR — including certified reports and digital signatures.

Advanced Reporting & Real-Time Lab Intelligence

Turn your lab data into actionable insights.

Build dynamic dashboards with custom KPIs and auto-generated reports for analyses and certifications.
Detect deviations, forecast needs and enhance result quality with historical data and predictive analytics.
Real-time visibility, fully secure and accessible when you need it.

Smart & Fully Customisable Sample Lifecycle Management

Customisable Sample Registration

MASTERSOFTWARE® allows your laboratory to configure fully tailored sample registration forms according to test type, sector or regulation. From blood samples to environmental residues, every intake process can be adapted.

All registered samples automatically follow a rule-based process, enabling instant classification, responsible assignment and location tracking.

Key Features

Custom sample forms by department, lab or method
QR Code, barcode or RFID labelling
Immediate linking to customer, project or request
Automated state transitions
Dynamic validation rules
Compatible with walk-in and scheduled tests

Workflow Designer for Laboratory Processes

Define every phase of your testing process: from preparation to reporting. The workflow designer allows your team to configure all steps, responsibilities, dependencies and alerts without coding.

Build a complete digital replica of your laboratory procedures and automate status changes.

Key Features

Drag-and-drop visual workflow builder
Conditional routing and multi-step approval
Custom notifications and escalations
Stage-specific field visibility
SLA management per phase
Real-time tracking of all sample movements

Intelligent Sample State Control

Each sample evolves through custom-defined states (e.g., Received, In Analysis, Awaiting Approval, Approved, Rejected).

The system manages these transitions automatically based on workflow rules or operator input, ensuring full visibility and consistency.

Key Features

Custom states per test or department
Manual or automated state changes
Visibility by state (who sees what)
Linked actions per status (e.g., alert, duplicate, archive)
Audit trail of all changes
Integration with dashboards and SLAs

Sample Location & Storage Management

Keep full control over sample storage. MASTER LIMS includes location mapping by freezer, shelf, box or section.

Track every movement, record expiration dates, and generate alerts when maximum storage time is exceeded.

Key Features

Location grid customisation
Expiry date control and alerts
Storage conditions tracking (temperature, humidity, etc.)
Movement logs between locations
Multi-site support
Integration with stock and logistics

Linked Processes & Test Request Automation

Samples can be connected directly to test requests, batch plans or multi-sample protocols.

MASTER LIMS allows full linkage between samples, patients/customers, test panels and project plans.

Key Features

Automated linkage to test protocols
Trigger generation of multiple tests from one sample
Real-time visual mapping of test relations
Inter-process communication (CRM, billing, ERP)
Pre-loaded methods and limits per test
Parent/child sample hierarchy support

Sample Lifecycle Dashboard & Monitoring

Access everything that matters from a single screen. MASTER LIMS provides real-time dashboards to monitor each sample’s current status, location, responsible user and pending actions.

Filter by department, type, urgency or customer.

Key Features

Real-time sample lifecycle visualisation
Colour-coded status overview
Filtering by user, department, priority
Integrated alerts and pending task lists
Direct access to documents and certificates
Export to PDF, Excel or share link

Seamless Equipment Integration & IoT Automation

Direct Integration with Laboratory Equipment

Connect your instruments directly to MASTER LIMS. From spectrophotometers to chromatographs, all data flows automatically and without human error.

Each result is instantly linked to the corresponding sample, validated according to rules you define.

Key Features

Native integration with lab devices (USB, Serial, API)
Automatic result import by sample/test ID
Elimination of manual data entry
Custom parsing rules per equipment
Auto-flagging of out-of-range values
Full audit trail of all imported results

Environmental Monitoring via IoT Sensors

Capture and visualise environmental data in real time through connected sensors.

Monitor temperature, humidity, pressure, CO₂ and more. Receive automated alerts whenever a value exceeds the defined thresholds.

Key Features

Wireless sensor integration (Zigbee, Wi-Fi, Bluetooth)
Threshold configuration per lab or device
Real-time dashboards with historical data
Alerts via SMS, email or in-platform notification
Exportable data for analysis
Secure, encrypted storage of IoT logs

Smart Alert System

Get automatic notifications before small issues escalate.

Configure alerts for equipment errors, environmental condition breaches, process delays, or stage-specific failures.

Key Features

Multi-channel alerts (Email, SMS, In-app)
Conditional logic to trigger notifications
Escalation policies and recurring reminders
Alert groups by team or responsibility
Full resolution history and logs
Real-time visibility of active issues

Equipment Calibration & Maintenance

Ensure compliance and keep devices fully functional. MASTER LIMS tracks calibration schedules, usage history and all maintenance records.

Receive notifications for upcoming interventions and block test execution on non-compliant equipment.

Key Features

Calibration planning by equipment type
Maintenance alerts and scheduling
Automatic lockout for expired calibration
Certificate and report storage
Technician assignment and intervention logs
Performance dashboards per device

Automated Data Validation

Ensure all test results are verified before approval.

MASTER LIMS enables you to set validation rules by test type, device or sample, reducing manual review effort.

Key Features

Pre-defined limits and tolerances
Auto-detection of non-compliant results
Dual-review workflows
Conditional logic for approvals
Highlighting of inconsistencies
Complete validation history for audits

Equipment Performance Analysis

Monitor and optimise your lab’s technical infrastructure.

Access reports and dashboards on usage metrics, error trends, downtime and preventive maintenance.

Key Features

- Graphs and dashboards by equipment type
- Uptime/downtime tracking
- Error trend analysis
- Correlation between calibration and deviations
- Device replacement forecasting
- Report export for quality reviews

End-to-End Traceability & Regulatory Compliance

Complete Audit Trail and User Activity Logs

Monitor every action and modification in the system. MASTER LIMS ensures a full audit trail of all user operations across the platform, meeting internal and external audit requirements.

Key Features

Timestamped logs of all user interactions
Filter by user, date, module or sample ID
Exportable audit reports
Immutable and secured audit history
Real-time action monitoring dashboard
Integration with user permissions and access rights

Smart Online Booking Integration

Full Regulatory Compliance (ISO, GMP, FDA, GDPR)

MASTERSOFTWARE LIMS complies with international standards:

ISO/IEC 17025
FDA 21 CFR Part 11
GMP/GLP
GDPR and EU data protection regulations

Key Features

Electronic signatures with authentication
Document locking and version history
User access restrictions with logs
Change request validation and audit trails
Retention and archiving policy support
Validation-ready documentation sets

Sample and Data Lineage Tracking

Trace every data point to its origin. MASTER LIMS allows complete traceability across all sample-related events:

Registration
Testing
Results
Reporting
Archiving or disposal

Key Features

Visual lineage tree of sample data
Backward and forward tracking by test or batch
Parent/child relationships between samples
Versioned test result history
Linked documentation and logs
Exportable traceability reports

Role-Based Access Control (RBAC)

Integration with Medical Records and Billing

Secure Retention and Archiving of Data

Protect and retain lab data according to local and international standards. MASTER LIMS automates secure data archiving and deletion routines.

Key Features

Retention policy configuration per entity
Long-term archive with search capabilities
Secure deletion (GDPR-compliant)
Backup and disaster recovery features
Time-stamped access and change logs
Export options for legal and audit compliance

Designed for the Next Generation of Digital Operations.

Built for Today. Ready for the Future.

Masterinsoft® delivers a future-ready technology ecosystem engineered for long-term evolution.
From AI-powered automation to multi-region cloud infrastructure, no-code configurability and industry-grade security, every component is designed to support mission-critical operations across healthcare, laboratories, research, enterprise and tourism.

Below, seven advanced capabilities that define the next generation of digital platforms.

AI-Ready Core Architecture Evolution & Updates Industry-Wide Scalability No-Code Framework Cloud Deployment Security & Compliance Multi-Tenant & Multi-Organisation

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AI-Ready Core Architecture

Our platform is built on a next-generation core engineered for intelligent, data-driven operations.
MASTERSOFTWARE® provides a unified, modular and fully extensible architecture that allows organisations to evolve rapidly without technical complexity.

At the foundation, every component is designed to support AI automation, real-time processing, multi-region scalability and no-code configurability, ensuring long-term adaptability as business needs grow.

With an AI-ready foundation, organisations can innovate faster, automate smarter and operate at scale — without ever compromising performance or security.

Evolution & Updates

Our platform is continuously evolving to ensure organisations always stay ahead in a rapidly changing digital landscape.
MASTERINSOFT® delivers seamless updates, structural improvements and feature expansions — all without disrupting operations.

With an upgrade-ready foundation, every component is engineered for stability, long-term maintainability and continuous innovation. Updates are delivered automatically across all modules, ensuring that performance, security and scalability improve over time without technical intervention.

This continuous evolution approach allows organisations to adopt new capabilities instantly, respond faster to market demands and maintain a modern, future-proof digital ecosystem.

Check our Demos

Industry-Wide Scalability

Our platform is engineered to scale seamlessly across industries, teams and operational models — from small organisations to large multi-department enterprises.

With modular architecture, dynamic menu expansion and multi-level structural navigation, MASTERSOFTWARE® adapts instantly as your business grows, avoiding the limitations of traditional systems.

Scalability is automatic: add new teams, new modules, new workflows or entire business units without performance loss or complex migrations.

Whether you manage 10 users or 10,000, the system expands effortlessly — maintaining speed, security and operational consistency across all environments.

No-Code Framework

Our no-code framework empowers teams — technical or non-technical — to build, adapt, and scale complex business processes without writing a single line of code.

Using intelligent visual components, you can create applications, forms, dashboards, workflows, and automations in minutes. Everything is fully configurable with conditional logic, validations, dynamic rules, and native integrations ready to deploy.

The framework is engineered to support mission-critical operations, ensuring scalability, governance, and complete auditability for every change.
Organisations gain full autonomy, reduce development costs, and accelerate innovation with total control.

Check our Demos

Cloud Deployment

With MASTERINSOFT®, organisations deploy faster, scale instantly and operate securely in a fully cloud-optimised environment.
Our infrastructure supports multi-region deployments, high-performance workloads, real-time operations and seamless updates — all without service interruption.

The platform is engineered to work natively in cloud ecosystems, enabling automated provisioning, elastic scaling, continuous delivery and zero-downtime deployments.
Your organisation benefits from predictable performance, simplified operations and industry-grade resilience.

Security & Compliance

Our platform ensures that every operation is protected by enterprise-grade security and complete compliance with international standards.

With centralized policy management, automated rules and real-time monitoring, organisations can guarantee that sensitive data, workflows and user access are always protected — without increasing administrative effort.

Whether you’re managing regulated industries, processing confidential information or operating in multi-region environments, MASTERSOFTWARE® delivers the structure and control needed to achieve full operational trust.

Multi-Tenant & Multi-Organisation

With MASTERINSOFT®, you can operate multiple organisations, business units or customers inside a single platform — securely isolated, fully configurable and without increasing operational complexity.

Our multi-tenant engine provides:

Independent data domains per organisation
Custom workflows, permissions and branding
Secure isolation between tenants
Centralised governance and monitoring
Flexible scalability for large ecosystems

This allows enterprises, groups, franchises and service providers to manage multiple operations in one place — while maintaining strict compliance and full autonomy for each tenant.

Try it!

100%

Built for Mission-Critical Operations
Designed for healthcare, research, clinical, laboratory and enterprise workflows where reliability, accuracy and compliance are non-negotiable.

100%

True No-Code Autonomy
Teams can build and adapt workflows, forms, automations and data models visually — without developers, scripts or technical barriers.

100%

Modular & Fully Extensible
Start small or scale to multi-site, multi-region ecosystems with unlimited modules — all sharing a unified, secure data model.

80%

Time Saved Through No-Code Configuration
less development effort
Teams build and adapt processes visually, without IT dependency

24/7

Continuous Innovation
Monthly feature releases
Our platform evolves faster than traditional software — without breaking your operations.

100%

Built by Engineering Experts
Every component is developed by licensed engineers specialised in software engineering, research technologies and enterprise systems.

About Masterinsoft

At Masterinsoft, we design and build intelligent, secure and fully customizable software solutions powered by our advanced engineering and AI core.
We develop a unified platform that supports healthcare, laboratory operations, veterinary research, enterprise workflows, CRM, BPM, ERP and scientific environments — all within a scalable and high-performance ecosystem.

Our mission is to deliver innovation, reliability and engineering excellence to every organisation we empower.

Contact & Global Access

Since we operate as a fully remote-first organisation, our teams work across multiple regions while maintaining centralised operations and support.

Head Office – UK
Phone: + 44 20 4577 0206

Regional Office – Portugal
Phone: + 351 221 155 908

Regional Office – USA
Phone: + 1 929 235 1220

Partner Network Locator
Explore our global partner ecosystem through our secure Partner Locator page.
All commercial enquiries are validated by our team to ensure confidentiality and protect our network from competitive interference.
→ View Partner Locations

MASTERSOFTWARE® – Much more than LIMS

Smart & Fully Customisable Sample Lifecycle Management

Seamless Equipment Automation & IoT Integration

End-to-End Traceability & Regulatory Compliance

Advanced Reporting & Real-Time Lab Intelligence

Customisable Sample Registration

Direct Integration with Laboratory Equipment

Complete Audit Trail and User Activity Logs

Designed for the Next Generation of Digital Operations.

AI-Ready Core Architecture

Evolution & Updates

Industry-Wide Scalability

No-Code Framework

Cloud Deployment

Security & Compliance

Multi-Tenant & Multi-Organisation

About Masterinsoft

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Contact & Global Access

Support & Sales

Support

Sales & Partnerships

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